BUCO 8-Year Paint Guarantee

1.1. This guarantee is limited to cover the following BUCO paint products ("the product/s"):

1.1.1. BUCO Roof and Paving

1.1.2. BUCO Wall and Ceiling

1.2. The guarantee shall apply where

1.2.1. The total purchase price of the product/s does not exceed R15 000 (fifteen thousand rand) inclusive of VAT.

1.2.2. The consumer has lodged his/her guarantee with BUCO by registering via the website: www.buco.co.za. and furnishing all the purchase and personal details requested. In order for this guarantee to be valid, this must be done within 30 (thirty) days of the purchase date of the product/s.

1.3. The guarantee shall commence on the date that the consumer telephonically lodges his/her guarantee (“the commencement date”) and will be for a period of 8 (Eight) years calculated from the commencement date.

1.4. Where any claim arises during the guarantee period, the period will not start afresh after settlement of the claim, unless a total repaint is required, as determined at the sole discretion of BUCO.

1.5. This guarantee shall only apply to products purchased and applied within the Republic of South Africa

2.1. This guarantee shall only be applicable where:

2.1.1. Application work has been done in accordance with the instructions provided for the product concerned with regards to preparation and application;

2.1.2. The consumer has followed the recommended surface preparation and used the recommended products for the surface preparation prior to the painting of the surface;

2.1.3. The product is used strictly for the following applications:

2.1.3.1. BUCO Roof and Paving– Exterior applications on roofs and selected paving Correct preparation to be followed

2.1.3.2. BUCO Wall and Ceiling– Interior/ Exterior applications on Interior application on polystyrene cornice, Plasterboard and Fibre Cement board (Correct preparation to be followed and in conjunction with BUCO Plaster primer where applicable)

3.1. BUCO guarantees that the product will maintain the expected appearance and performance for the stipulated guarantee period. The guarantee also covers adhesion and inter-coat adhesion in the event where BUCO products have been used for the entire application from primer direct to substrate as well as top coats.

3.2. The guarantee allows for a colour change over time in accordance with the Grey Scale Standard ISO 105-A02:1993. Blistering and chalking of the product will not exceed the expected performance as per ISO 4628-2:2003 and ISO 4628-6:2007 respectively.

3.3. This guarantee does not cover any indirect or consequential damages.

3.4. Throughout this guarantee "paint failure" shall mean any of the following occurring:

3.4.1. Cracking of the paint film in line with ISO 4628-4:2003.

3.4.2. Blistering of the paint film not in line with ISO 4628-2:2003.

3.4.3. Adhesion failure or inter-coat adhesion failure where BUCO product has been used in its entirety in accordance with ISO 4624:2008 and ISO 2409:2008.

3.4.4. Chalking of the paint film not in accordance with ISO 4628-6:2007.

3.4.5. Colour change of the paint film not in accordance with the performance stated in ISO 105-A02:1993 (E).

4.1. If you suspect that there is a defect present in the goods, you must return the goods to us as soon as reasonably possible after you detect the defect.

4.2. You must immediately stop any further use of the goods in order to limit the damages.

4.3. TBCo will then investigate the matter and run the necessary tests on the goods to determine the reason for the defect.

4.4. TBCo will communicate their findings to you within 14 (fourteen) days after they received the goods from you for testing.

5.1. In the event of a proven product failure BUCO undertakes to supply free of charge such materials that may be required to rectify the problem. Terms of the guarantee will be for the stated life expectancy commencing on the date of completion of the work and subject to a pro-rata deduction of total cost of rectification based on the original contract price.

5.2. Pro-rata deduction is understood as follows.

5.2.1. The 1st year is guaranteed 100% of the original contract value. The remaining 7 (seven) years will be pro-rata deducted by 14.2% per annum on a reducing contract value to zero at the end of the 8th year period.

5.2.2. The replacement cost shall be the cost of the paint taking the pro-rata deduction into account at the time of the claim based on the original contract value. The consumer shall be liable for the balance of the replacement costs, which are not covered by BUCO, as indicated in clause 4 above.